Data Collection

We collect information you provide directly to us, for example when you create an account, register a domain name, or contact us for support.

The data collected may include your name, email address, phone number, postal address, and details of your website or project.

Technical Data

When you visit our website, we automatically collect certain data via cookies and similar technologies.

• IP address and device type.
• Pages viewed and visit duration.
• Browser and operating system information.

Purposes of Processing

We use your personal data for the following purposes:

• To provide, manage, and improve our domain name and online presence support services.
• To process your requests and provide you with customer support.
• To send you administrative information (invoices, confirmations, service updates).
• To ensure the security of our services and prevent fraud.
• To comply with our legal and regulatory obligations.

We only process your data on a legal basis, such as the performance of a contract, your consent, or our legitimate interest.

Cookies and Trackers

Our website uses cookies for essential functionality, traffic analysis, and personalizing the experience.

Types of Cookies Used

• Necessary cookies: Essential for the website to function (e.g., session management).
• Analytical cookies: Help us understand how visitors use our site (e.g., Google Analytics).
• Preference cookies: Remember your choices (e.g., language).

You can control cookies through your browser settings. Refusing non-essential cookies may affect some website features.

Data Sharing

We do not sell your personal data. We may share it with:

• Service providers: Companies that help us provide our services (hosting, payment, analytics). These partners are contractually bound to protect your data.
• Legal authorities: When required by law or to protect our rights.
• Domain name registries: Information required for domain name registration (such as WHOIS) is published in accordance with ICANN rules.

Some of these recipients may be located outside the European Economic Area (EEA). We ensure appropriate safeguards are in place.

Your Rights

In accordance with data protection regulations (GDPR), you have the following rights:

• Right of access: Request a copy of your personal data.
• Right to rectification: Request correction of inaccurate data.
• Right to erasure: Request deletion of your data in certain cases.
• Right to restriction: Request restriction of processing of your data.
• Right to object: Object to processing for reasons related to your particular situation.
• Right to data portability: Receive your data in a structured format.
• Right to withdraw your consent: At any time, if processing is based on your consent.

To exercise these rights or for any questions regarding the protection of your data, contact our Data Protection Officer (DPO).

Contact and Updates

For any questions regarding this privacy policy or to exercise your rights, please contact us:

Data Protection Officer (DPO)
By email: info@domainnamewise.com
By mail: 7, avenue Millet

We are committed to responding within one month.

Policy Modifications

We may update this policy to reflect changes in our practices or legal obligations. The most recent version will always be published on this page with the date of the last update.

Last updated: May 15, 2024